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Process Auditing

KF provides in-depth process audits with detailed improvement plans containing thorough feedback on our findings and actionable insights. This service will take your business to the next level by showing you where you excel and should lean into your current processes, and where your team can focus improvement efforts to get the most positive impact on the business.​

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This service can be applied to 3 business functions.

Sales

​Audits will focus on

  • Sales training and onboarding

  • Sales communications

  • Win vs Loss data

  • Cold outreach methods

  • ​Presentation methods

  • RFP methods

  • Goal setting

  • Compensation structure

  • Team management organization

Operations

Audits will focus on​

  • Logistics and supply chain

  • Customer experience (in store and online)

  • Inventory management

  • Overhead cost management

  • Balancing books

  • Hiring and team structure

  • Full process from step 1 after an order to the  delivery of the produst/service

Marketing

Audits will focus on​

  • Email marketing methods

  • CTA rates

  • A/B testing outputs

  • Sales collateral

  • Branding methods

  • Social media presence

  • Team structure

  • Website copy

  • Lead quality and management

  • Third part vendors

  • Events and tradeshow processes

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